Privacy Policy

EMPLOI is operated by EMPLOI Group (Pty) Ltd, a company registered in South Africa, together with its US affiliate EMPLOI Inc. Together we act as the Employer of Record for talent hired on behalf of our clients.

For the purposes of GDPR and POPIA, EMPLOI acts as a data controller for information about website visitors, prospective clients, and its own workforce, and as a data processor for information about candidates and employees managed on behalf of a client.

We collect information in three ways:

• Information you give us — name, work email, company, role, and any details you share via forms, demo requests, calculators, or support conversations.
• Information we collect automatically — device and browser type, IP address, pages viewed, and referring URL. We use privacy-respecting analytics and functional cookies to operate the site.
• Information from clients and partners — for candidates and employees, we receive identity, payroll, tax, benefits, and banking details required to run the employment relationship.

We use personal information to:

• Respond to enquiries, book demos, and provide the services you request.
• Operate payroll, benefits, contracts, tax filings, and statutory reporting.
• Improve our website, product, and customer communications.
• Meet legal, regulatory, and audit obligations in South Africa and the US.
• Prevent fraud and protect the security of our systems and users.

We do not sell personal information and we do not use it for advertising to third parties.

Depending on the jurisdiction, we rely on your consent, the performance of a contract, compliance with a legal obligation, or our legitimate interests in running and improving EMPLOI. Where consent is the basis, you can withdraw it at any time.

We share information only with vendors that support our services — for example, payroll infrastructure, benefits providers, cloud hosting, analytics, and email delivery. Each is bound by a written agreement that requires appropriate security and confidentiality.

A current list of subprocessors used to deliver client services is available on request.

Because EMPLOI operates between South Africa and the United States, personal information may be transferred across borders. We rely on Standard Contractual Clauses, POPIA Section 72 safeguards, and equivalent contractual protections to ensure a comparable level of protection wherever data is processed.

We keep personal information only for as long as needed to deliver our services and to meet our legal obligations. Employment, payroll, and tax records are retained for the periods required by South African and US law. Marketing and website analytics data is retained for shorter periods and reviewed regularly.

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, to object to certain processing, or to lodge a complaint with a supervisory authority (in South Africa, the Information Regulator).

To exercise these rights, email privacy@emploigroup.com. We respond within 30 days.

We use encryption in transit, access controls, least-privilege permissions, and regular reviews to protect the information we hold. No system is perfectly secure, but we work continuously to reduce risk and to notify affected parties promptly if anything goes wrong.

We may update this policy from time to time. Material changes will be communicated via the website or by email where appropriate. The date at the top of this page reflects the latest revision.